From Tuesday 24/03/20 our branch has closed due to the UK Government guidelines that all non-essential businesses must close.
All our directors are now set up to work from home with access to emails, hoping to minimise disruption to our sales and letting departments whilst continuing to provide a high level of service to our clients.
Our phone lines are in the process of being diverted to Operations Director Dan Birtles and this should be live from tomorrow.
For clients trying to contact us at this time, it would be easiest to do so via email initially. Details below for relevant email addresses/point of contacts.
Office General Email:
Properties with ongoing sales will continue to be progressed where possible. We are able to provide a facetime/whatsapp valuation service if required - please contact Dan Birtles for more information.
Landlords, we will continue to process rent in the normal way, transferring rental payments received, the same day we receive from the tenants.
Tenants - contractors we use have advised they will only attend to maintenance issues classed as an emergency. (Eg boiler breakdown / pipe leak etc). Any non-urgent maintenance requests will be held to be dealt with at a future stage. Tenants experiencing difficulties making rental payments, please contact Chris Balden in the first instance.
We wish all our clients and members of the local community our very best wishes and if any clients require any assistance at this time please don't hesitate to get in touch.
Paul Birtles Estate Agents
At Paul Birtles Estate Agents, our priority is to minimise the risk to staff, clients and those members of the public that we deal with.
We have taken measures to limit the risk to all by closing our office to all visitors, aside from those with a pre-arranged appointment. We are still available on our phone lines to or via email and directors are set up to work remotely.
Property Valuations and Viewings - Where an appointment is requested we will be asking viewers and vendors to confirm if they have any symptoms or may have been exposed to the virus by visiting a high-risk area. We will not conduct any viewing if there is a risk to our staff, our clients or those requesting to view a property.
All staff members have been briefed on government guidelines relating to hygiene and we ensure hand washing is undertaken before and after every viewing. As far as practical, staff will maintain a 2m space when conducting appointments and these measures are also implemented internally within out office.
We will continue to review how we deliver our service and keep you all updated.
In addition you can keep up to date with updates via our social media channels:
All our properties can be viewed online at the following websites:
Paul Birtles Estate Agents
We’re moving into a new decade, and so the last thing that you want is for your home to look dated. Throughout 2019 we have seen some extreme trends in interior design; from the embracing of industrial elements to the resurgence of entirely neutral spaces. We have taken a look at what to expect this year and how to get ahead with your design aesthetic, whatever your budget.