"My wife and I had a house to sell and tried to do it through two other estate agents in the area initially without any success. Why oh why did we not come to Paul Birtles first? We could have saved ourselves a lot of disappointment, frustration and aggravation if we had done so. Paul Birtles offers a much higher level of professionalism throughout at a cost which is no more expensive, in fact cheaper than some. What stands out from the crowd are basically two things.... 1. Contactability. I have had every single email and phone call answered to my satisfaction throughout the sale the same day which is hugely important. 2: most importantly of all.....they work for you ... the sellers. The staff know how to negotiate for you to achieve the best price, which for other agents is where the process falls down. I cannot recommend Paul Birtles enough and wouldn't hesitate to use them again in the future."

"When i decided to work abroad I selected Paul Birtles Lettings to be my managing agent out of a choice of local agents. This was based on cost, friendliness, efficiency and a feeling of trust. In the 6 years since, I have found them very responsive and honest, with good communication. Everything that happens within the house that I need to know about is dealt with well - they give me the background situation and suggestions on how to resolve maintenance issues, and I make the final decision. I have confidence that they are acting on my behalf and looking after the property in my abscence to the best of their ability. I'd recommend them to a friend."

"Thank you for all your help and support during our house move-it was great having you at the end of a telephone answering my queries. Must say I am greatly impressed with your service and expertise. Thank you."

"We have over 100 properties throughout the UK. The service provided by Paul Birtles Agency is second to none."

"I've rented from Paul Birtles Lettings for the last 3 years. The whole process from arranging a viewing for the property I wanted to let, to completing the application and tenancy set up was very easy and professionally dealt with. I moved into the property within 10 days of viewing it and everything was detailed and arranged well in advance of moving in. I was moving to the area for a job move and found the process a lot easier and less stressful than some of my previous experiences with letting agents.

Since i've been in the property any maintenance issues have been easy to report, are dealt with promptly and by tradesmen that know what they are talking about.

The regular inspections and contact from the lettings department is great and tenancy renewal documents and annual gas safety checks are flagged up and arranged well in advance causing me the least disruption as i work shifts.

From my experience as a tenant I wouldn’t want to rent from anyone else."

"Thank you very much for the excellent service at all times during the sale of my property. I would most certainly recommend you to further customers, You have all done a great service. Thanks Again"

"We would like to thank all the staff at Paul Birtles Estate Agents, for being very helpful and patient throughout the purchase of our wonderful house. Keep up the good work!"